Re-opening Self-Excluded/Time Out Accounts

We cannot under any circumstances restore access to a Self-Excluded account before the date has passed.

(This applies to Self-Exclusions set directly with us and also to Self-Exclusions set with Gamstop)

Self Exclusion:

Once the time has passed, you can contact one of our Customer Service team via phone and they will guide you through the necessary process.

Time Out:

In the case of a Time Out, the time out will automatically be removed upon the selected expiration date.

If you need to check the date for re-opening your account, please contact us and we will be happy to tell you.

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